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COVID-19 Shipping, Delivery and Pickup


We are working with limited staff so we are shipping as quickly as possible. 

Any order shipped to an address in the U.S. may be shipped via UPS, FedEx or USPS. Shipments to addresses outside of the U.S. may be shipped via UPS or FedEx on your account number. Shipments to the UK and EU must provide a valid VAT number. Choose the appropriate shipping method and then put a note to ship on your account and include your account information in the Order Instructions/Comments box on the order confirmation screen. All international shipments will include $23.00 documentation and handling fees. 

Please note that shipping rates for the items we sell are weight-based. To reflect the policies of the shipping companies that we use, all weights include packaging and will be rounded up to the next full pound.


Local Deliveries

Deliveries to Stryker facilities in Kalamazoo and Portage, Michigan have been suspended until further notice.


Pick Up at Promotion Concepts

To select Pick Up at Promotion Concepts you must have the following as the ship to address on your order:

5835 Venture Park Rd., Kalamazoo, MI 49009

Order pickup at Promotion Concepts may be arranged by calling 269-488-2990.